Below are FAQ’s that the WWE has answered for consumers regarding the new WWE Network:
1. What is WWE Network?
WWE Network is a 24/7 streaming service with both scheduled programming and an on-demand library. WWE Network will include all 12 WWE live pay-per-view events including WrestleMania 30, groundbreaking original series, reality shows and documentaries, and the most comprehensive video-on-demand library featuring all WWE, WCW and ECW pay-per-views and classic matches uncut and uncensored as well as replays of Raw and SmackDown episodes. Additional programming, including a live daily studio show coming this summer, and video-on-demand content will be added regularly.
2. How much will a subscription to WWE Network cost?
A monthly subscription to WWE Network is $9.99 per month (plus tax where applicable) with a 6-month commitment.
3. How do fans purchase WWE Network?
To subscribe to WWE Network, fans should go to WWE.com beginning Monday, February 24 at 9:00 a.m. ET.
4. When can fans buy WWE Network?
Monday, February 24 at 9:00 a.m. ET.
5. When will WWE Network be available?
Live programming on WWE Network will begin on Monday, February 24 at 11:06 pm ET with a live post-show immediately following Monday Night Raw. Video-on-demand programming will be available immediately at 9:00 am ET.
6. What devices will WWE Network be available on?
WWE Network will be available on desktops and laptops via WWE.com. WWE Network will also be available through the WWE App on: Amazon’s Kindle Fire devices; Android devices such as Samsung Galaxy; iOS devices such as Apple iPad and iPhone; Roku streaming devices; Sony PlayStation®3 and Sony PlayStation®4; and Xbox 360. Availability on additional devices, including Xbox One and select Smart TVs, will follow this summer. For more information, go to wwe.com/devices.
7. If fans already have the WWE App, do they need to update it to get WWE Network?
The WWE App will automatically update on iOS and Android-powered mobile devices to play WWE Network. To watch on connected devices such as Roku streaming devices, Sony PlayStation® 3 and Sony PlayStation® 4 and Xbox 360, fans must download the new WWE App, which will be available on Monday, February 24.
8. What content will WWE Network feature?
WWE Network is a 24/7 streaming service with both scheduled programming and an on-demand library. WWE Network will include all 12 WWE live pay-per-view events including WrestleMania 30, groundbreaking original series, reality shows and documentaries, and the most comprehensive video-on-demand library featuring all WWE, WCW and ECW pay-per-views and classic matches uncut and uncensored as well as replays of Raw and SmackDown episodes. Additional programming, including a live daily studio show coming this summer, and video-on-demand content will be added regularly.
9. Will WrestleMania be available as a part of this subscription?
Yes, WrestleMania is included with a subscription.
10. Will encores of Raw, SmackDown and Main Event be on WWE Network?
Yes, encores of these programs will be available on WWE Network.
11. Will Pay-Per-View events still be available outside WWE Network?
Yes, WWE will continue to offer individual pay-per-view events to TV providers. Fans should call their local cable or satellite provider for availability.
12. Will classic WWE content be available on WWE Network?
Yes, a WWE Network subscription will include access to the most comprehensive video-on-demand library featuring all WWE, WCW and ECW pay-per-views and classic matches uncut and uncensored as well as replays of Raw and SmackDown episodes. Additional content will be added regularly.
13. Will “WWE Superstars” and NXT air on WWE Network?
Yes, premiere episodes of Superstars and NXT will air on WWE Network.
14. Will Raw, SmackDown and Main Event move to WWE Network?
No, Raw, SmackDown and Main Event will continue to air on their current networks – USA, Syfy and ION television, respectively.
15. Will shows on WWE Network be available in HD?
Yes, all programming on the WWE Network will be available in HD.
16. Will shows on WWE Network be available in Spanish?
Live pay-per-views will be available in Spanish. All other programming will be presented in English.
17. Will shows be closed captioned?
Yes.
18. Will WWE Network also be available through cable or satellite providers?
No, WWE Network is delivered directly to fans through over-the-top digital distribution on the following devices: desktops and laptops via WWE.com; through the WWE App on: Amazon’s Kindle Fire devices; Android devices such as Samsung Galaxy; iOS devices such as Apple iPad and iPhone; Roku streaming devices; Sony PlayStation®3 and Sony PlayStation®4; and Xbox 360. Availability on additional devices, including Xbox One and select Smart TVs, will follow this summer.
19. Will all of the programming that premieres on WWE Network also be available via on demand?
Yes, all programming that premieres on the network will become immediately available in the video-on-demand library.
20. How quickly will content that premieres on WWE Network be made available on demand?
Content that premieres on WWE Network will be available on demand immediately after it airs.
21. Does WWE Network programming contain advertisements?
Most WWE programming on WWE Network will be commercial-free, however, there will be limited promotional content in select programs.
22. Is the entire WWE library available through on demand?
WWE Network will launch with more than 1,500 hours of on-demand content, including all WWE, WCW and ECW pay-per-views. New, on-demand content will be added regularly.
23. Will WWE Network be available internationally?
Beginning Monday, February 24, WWE Network will only be available in the United States. WWE Network is scheduled to launch in the United Kingdom, Canada, Australia, New Zealand, Singapore, Hong Kong and the Nordics by the end of 2014/early 2015.
24. Will all content on WWE Network be PG?
WWE Network will contain a range of programming suitable for various audiences. Content rated TV-14 or TV-MA will be preceded by appropriate advisory messages recommending viewer discretion. Parental controls will be available for on-demand content.
25. Can parental controls be set-up on WWE Network?
Yes, parents will have the ability to block content that is rated TV-14 and TV-MA for on-demand content only. Viewer discretion is advised for live 24/7 streaming programming.
26. Who can fans call or email today if they have questions?
Customer Service support will be available beginning Monday, February 24 at 9:00 a.m. ET by calling 1-866-308-5684 or emailing customerservice@wwenetwork.com. Additionally, searchable Frequently Asked Questions and live chat service will be offered starting February 24.
